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Online Mentoring

With the advent of web-based learning and teams working at a distance, there is a growing need for online mentors. Online mentoring is a new area. There are relatively few resources available as of Spring of 1999. Here are some of the best I've found to date, plus some of the emerging resources.

If you are involved in online mentoring or know of someone who is, please email to participate in a short survey on Online Mentoring.

THE Definitive Course on Online Mentoring ( was created to support an online learning project several years ago. The units on Beginning the course and facilitating discussions and group work are particularly applicable to the mentoring process.

Course Information ( A course on Web-based teaching. Includes some mention of mentoring. Best for a general introduction to teaching online.

PeopleSupport ( hires people to provide customer service and online support to companies on an outsourcing basis. Their needs are similar to those for online mentoring.

Mentoring - Task Force Report

Mentors Forum - Mentoring Guidance & Information ( provides general information on mentoring, not necessarily online mentoring. Includes a page on the evaluation of mentoring.

Interactive Web-based Training ( is a general introduction. It does include a discussion of web-based forums.

Lucent Technologies Center for Excellence in Distance Learning

MEL: Distance Learning

Distance Education: Instructional Issues

Strategies for Teaching at a Distance

Email Mentoring for Teachers ( is a service that pairs teachers by grade, subject, and/or location.

Online Mentoring: Reflections and Suggestions ( Good article on the Reach for the Sky project from 1994-96.

Encouraging Student Use of Internet Technologies ( includes discussion and factors that contribute to student satisfaction with online learning.

Virtual Mentoring ( is available to non-profit organizations for technology needs assessment and software redistribution. Not for instruction, but an interesting concept.

Rights and Responsibilities of Participants

MEL: Netiquette - Internet Etiquette

The Net: User Guidelines and Netiquette

In addition, TechTamers offers a face-to-face course in Online Mentoring, tailored to your application of the mentoring tasks.

Print Resources

If Cybernag doesn't work - how do you motivate online students? by Jodi Reed and Kevin McMahan in the March 1999 issue of Technology for Learning.

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